Bhavini Patel is the Executive Director of Medicines Management for the Top End Health Service in the NT and the lead for Clinical Engagement and Leadership Support. She has held a number of leadership roles during her career and is currently a member of the Pharmacy Board of Australia, a member of the NT Clinical Council and is the chair of the Society of Hospital Pharmacists of Australia’s (SHPA) Leadership and Management Reference group. Bhavini is an Advanced Practice Pharmacist and has a special interest in fostering leadership skills among the clinical workforce and in recent times has developed the NT’s first Emerging Clinical Leadership Programme, helped establish SHPA’s early career leadership seminar and chaired the SHPA future summit 2015 organising committee. and
Bhavini was the Director of Pharmacy at the Royal Darwin Hospital from 2001 to 2012 and has been instrumental in the setting up of clinical pharmacy services in the NT public hospitals. Her clinical expertise is in renal and cardiovascular medicine and she has research interests that include how to redesign systems of care to improve equity and access and how information technology can assist in this process. She has been part of the leadership team involved in the implementation of a paperless medication management system across the 5 public hospitals in the NT. In 2009 she successfully completed a fellowship through the National Institute of Clinical Studies for translational research which enabled her to implement evidence based practice improvements for the management of modifiable risk factors in patients with chronic kidney disease and to develop her clinical leadership skills. She was also awarded the SHPA medal of merit in 2011 in recognition of her outstanding contribution to the practice and development of hospital pharmacy in the NT and Australia in general, with a particular impact on remote and Indigenous Australians’ health.
A utopia describes an imaginary place or process which has highly desirable or has nearly perfect qualities. The promise of electronic medicines management systems to deliver improved medication safety and quality outcomes remains elusive despite over 20 years of implementation. This session will describe the eMMs utopia health services are aiming for, share the lessons learnt by people who have been involved in implementation projects and outline the ongoing challenges of sustaining improvement in safety and quality outcomes associated with eMMs.